Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your body type.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings cannot be returned unless faulty.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. You will receive a tracking number via email as soon as your order ships.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my garments?
To ensure longevity, please follow the specific care instructions on the inner label of each garment. Most of our items recommend a cold gentle machine wash or hand wash.