Returns & Exchanges
We want you to feel confident and stylish in every piece you purchase from The Lady Shake. If your selection isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached; items must be unworn, unwashed, and in original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.